Help customers continue through WhatsApp
Answer WhatsApp questions with your business knowledge and continue conversations after a phone call. Hubby can ask follow-up questions, use available attachments and involve a colleague when needed.
No credit card · Start with your business knowledge · Separated per organisation
From a short message to a clear request
Customers do not need to phrase their question perfectly. Even after a short reply such as “yes”, Hubby can ask what they need within the configured working rules. An unclear message does not always require immediate human involvement.
Photos and documents with the case
Incoming attachments are stored with the conversation and processed. Hubby can use available content to answer a specific question. File type, size and processing status determine what is usable; receipt does not guarantee that every video or document is read in full.
Continue after a phone call
A request for WhatsApp contact can be prepared, submitted for approval or followed up automatically according to your settings. The recipient and case context must match. Asking for contact does not automatically authorise sharing financial or other sensitive information.
Connect a business channel
Configure a supported business WhatsApp channel and number. Whether an existing number is suitable depends on the connection and provider. Free-form replies and template messages have different conditions and rates.
Connection, settings and costs
The available connection, knowledge and permissions determine what Hubby can do for your organisation. Channels are part of Hubbery; capacity, message usage and phone conditions are explained on the pricing page.
Questions about this channel
Can I use any existing WhatsApp number?
We cannot promise this for every number. Suitability of your business number and the required configuration must be checked during setup.
Can Hubby answer questions about photos?
He can use available, processed image content. If processing fails or the content is unclear, this must remain visible and a follow-up question or human review may be needed.
What does a WhatsApp message cost?
The pricing page lists separate rates for incoming messages, free-form outgoing messages and templates. Message usage is separate from the count of resolved questions.
View a screen example
This screen example shows the earlier design, with fictional demo data.
Start by watching along
Create an account, connect one mailbox and put every topic in shadow mode. Then you see for a week what Hubbery would have answered, without a single customer noticing.