Let Hubbery answer the phone
Hubbery handles phone conversations using your business knowledge. The assistant asks follow-up questions, records the conversation and helps arrange further contact within the capabilities and limits you set.
No credit card · Start with your business knowledge · Separated per organisation
A voice for your business knowledge
A caller may ask about opening hours or describe a fault. The assistant uses available knowledge and collects information needed for the request. Test the assistant and working rules before letting customers call.
Transfer where configured
Call transfer depends on the configured capability and destination. If a suitable transfer is unavailable, the assistant can record a contact request for follow-up. A callback request does not guarantee that Hubbery will call independently or that a colleague is available at a particular time.
The conversation can continue
A caller can ask for contact through WhatsApp, email or SMS. Hubbery follows your setting: off, with approval or automatic. The address or number supplied and authority to share content remain part of the decision.
Connect and find the conversation
Phone service requires an active paid subscription and a suitable number and provider configuration. The conversation is recorded as an interaction in a case. Imported existing recordings can produce text and knowledge proposals; only reviewed knowledge becomes available for answers.
Connection, settings and costs
The available connection, knowledge and permissions determine what Hubby can do for your organisation. Channels are part of Hubbery; capacity, message usage and phone conditions are explained on the pricing page.
Questions about this channel
Is phone service included in the free trial?
No. An active paid subscription is required. The pricing page shows included call minutes and rates for additional usage.
Can I keep my existing number?
Yes. You can forward calls from your existing business number to your Hubbery number, always or only when you do not answer, depending on your provider. Customers keep calling your familiar number. Starter and Groei each include one Hubbery phone number with an active paid subscription. Call forwarding applies only to phone calls. WhatsApp and SMS are not forwarded from your existing business number: they use your Hubbery number once the respective messaging channels are configured. Customers call your familiar business number and use the Hubbery number for WhatsApp and SMS.
Does Hubbery send a message after every call?
No. There must be a suitable follow-up request, and your settings determine whether follow-up is off, requires approval or may happen automatically.
View a screen example
This screen example shows the earlier design, with fictional demo data.
Start by watching along
Create an account, connect one mailbox and put every topic in shadow mode. Then you see for a week what Hubbery would have answered, without a single customer noticing.